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Everything about decants, authenticity, shipping, and returns, in one place. Can't find it? We're an email away.

Decants & authenticity
What exactly is a decant?+

A decant is the exact same fragrance as the original, transferred into a smaller bottle. We buy the full-size authentic bottle, then carefully rebottle it into 5ml, 10ml and other travel-friendly sizes, so you can wear a scent for a fraction of the retail price.

Are your fragrances 100% authentic?+

Always. Every decant is filled from a genuine, verified bottle. Never a clone, dupe, or inspired-by blend. Full bottles are sourced sealed. If it isn't the real thing, we don't sell it.

Where do you source your fragrances?+

We're an independent retailer. Our inventory comes from a vetted network of established distributors and wholesalers in the fragrance industry, and every bottle is checked before it's sold or decanted.

Are you an authorized dealer for these brands?+

No, and we're upfront about it. NY Fragrance Supply is an independent reseller, not affiliated with or authorized by any brand we carry. That independence is exactly what lets us price below department-store retail.

Why are your prices lower than the department store?+

A few reasons: we buy smart from a global network of distributors, we're online-only with low overhead, and as an independent seller we're not locked into brands' suggested retail pricing. Decanting also means you only pay for the amount you'll actually wear.

How long does a 10ml decant last?+

A 10ml holds roughly 100+ sprays. For most people that's at least a month of daily wear, and much longer as part of a bigger rotation. It's the easiest way to build a wardrobe of scents without committing to full bottles.

What sizes and atomizers do you offer?+

Decants come in 3ml, 5ml, 10ml, and 30ml. Exact sizes are listed on each product page in the shop.

Do you sell full bottles too?+

Yes. We keep a rotating selection of sealed full bottles at up to 60% off retail, while they last. When a bottle's gone, it's gone, so grab it if you spot it.

Can I request a specific batch?+

We can't promise a particular batch. Fragrances naturally vary a little from batch to batch and year to year as houses adjust their formulas, which is outside anyone's control. What we can promise is that every decant is 100% authentic and poured from fresh, current stock.

Are the decants pressurized?+

All 10ml and 30ml decants come as pressurized sprays. The 3ml and 5ml sizes are not pressurized.

What do your decant bottles look like?+

We're proud to offer some of the nicest decant bottles in the game. All decant bottles 10ml and up come with high quality pressurized atomizers by default.

Photo coming soon
Orders & shipping
How fast do you ship?+

Most orders ship from New York within 3 to 4 business days, with delivery typically landing in another 2 to 5 business days. Full details are in our Shipping Policy.

Do you ship internationally?+

Not right now. Fragrance is a flammable liquid, which makes international air freight impractical, so we currently ship within the United States only.

How much does shipping cost?+

Orders over $100 ship free; smaller orders carry a flat rate you'll see before you pay. Your exact cost is calculated at checkout based on destination.

How do I track my order?+

You'll get a tracking number by email as soon as your label prints. You can also view any order anytime from My Orders.

Tracking says delivered, but I didn't get it. What now?+

First, check with neighbors and around your property, and give it a day, since carriers sometimes scan a package as delivered a little early. If it's still missing, contact your local carrier, then email us. A police report may be needed to file a claim. More in our Shipping Policy.

Do I need to be 18 to order?+

Yes. You must be at least 18 to purchase from NY Fragrance Supply.

Returns & care
Can I return a decant?+

Opened decants and samples can't be returned for hygiene reasons, but that's the point of a decant: try it for a few dollars first. Sealed full bottles can be returned within 30 days. See our Returns Policy for the details.

My order arrived damaged. What now?+

Email us within 7 days of delivery with your order number and a photo of the damage. We'll send a replacement or a full refund, whichever you prefer.

How should I store my decants?+

Keep them upright, capped, and out of direct sunlight and heat. A cool, dark drawer keeps a fragrance smelling true for a long time.

How do I contact you?+

Just email us with your question or order number, and we'll get back fast.

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© 2026 NY Fragrance Supply. All rights reserved. All fragrance brand names, logos, and trademarks are the property of their respective owners and are used solely to identify the genuine products we sell. NY Fragrance Supply is an independent reseller and is not affiliated with, endorsed by, or sponsored by any brand listed. Decants are hand-rebottled from 100% authentic original bottles.